Client deliverable · ← Oasis workspace

Accurate Information Group · October 13, 2026

Oasis should be found, packaged, and harder to leave.

Spencer Hampy’s judgment is the product. The digital footprint does not yet show that to a property manager who is checking Google, an AI answer, or a review site before they call. This report is the client-facing plan: what we confirmed, how we would help, a 12-month visibility sequence, and the AIG options that fit.

Client

Oasis Indoor Environmental

Position

Inspection and testing only

Buyer

Property managers · co-op boards

Constraint

Owner hours, not demand

Findings

What we confirmed

These are the checks behind the plan. They replace guesswork about reviews, competitors, and what should be built first.

Reviews and listings

Yelp is claimed and current: 4.7 from 37 reviews, environmental testing, weekdays 9 to 5. That is the live reputation, not HomeAdvisor.
HomeAdvisor still shows 4.7 from 17 reviews, with nothing newer than April 2023. Residential jobs there were a few hundred dollars, not the larger commercial work.
Google Business Profile exists and is not working. No rating, no reviews, Woodhaven address, the category is “association or organization,” and hours are missing.
Three addresses are in circulation (Brooklyn 47th Street with two ZIP codes, plus Woodhaven). Founding dates also conflict across listings.
HomeGuide files Oasis under mold removal and remediation. That contradicts the inspection-only position clients praise.

Website, competitors, and build path

oasisie.com still has empty service descriptions, a “Book now” path that returns to the homepage, and leftover cleaning-company copy in the reviews block.
RTK Environmental, LEW Environmental, and BEP Environmental all market testing-only work in this metro, including Local Law 55 and HPD mold-violation support. Independence is the market standard, not a unique claim.
Oasis’s edge is Spencer: calm explanations, direct owner contact, and honest scopes. Reviews say that consistently. The public site does not.
A building-history portal and an intake-to-report workflow should start configured, for two or three pilot buildings, not as a custom platform. Spencer reviews and signs every report. No green/red “building health” score.
The public ACAC profile previously cited for Spencer no longer resolves. Confirm current certifications before they are featured.

Angi also shows a 5.0 from a small set of newer reviews, including one from October 2024. Volume is too thin to lead with. Yelp and a repaired Google profile should carry the proof.

Approach

How AIG would help

Growth that needs more of Spencer’s field hours will stall. Every step either saves his time or makes the hours he already spends easier for a managing agent to buy again.

1. Make Oasis findable

One name, address, and phone. A correct Google category, hours, and services. A working website path from “property manager with a complaint” to a real request. Review requests after completed jobs so 2023 is not the last public proof.

2. Give buyers something to purchase

Managing agents already hire Oasis for tenant complaints and board reports. Today they have to call and invent the engagement. A named offer — records review, then priority response and a building file, testing billed separately — gives them a yes that can repeat. Spencer sets the price.

3. Keep the building history

A secure record per building: reports, lab results, open items, complaint intake, and the dates Spencer has actually confirmed. Once that history lives with Oasis, switching inspectors means losing it. That is what makes a modest recurring fee real.

4. Draft, don’t replace

Intake captures the complaint, photos, and history before the call. Field notes and lab results produce a draft report and a plain-English management summary in Spencer’s format. Nothing goes to a client without his approval. Faster turnaround is already something competitors advertise.

Search, answer engines, and voice are the same job here. Property managers ask “independent mold inspector for a co-op board,” “Local Law 55 testing,” and “who writes the management summary.” Pages should answer those questions in Spencer’s voice so Google, AI Overviews, and assistants can cite Oasis without inventing a remediation service he does not offer.

12-month plan

Three tiers, no invented fees

AIG fees are set with Spencer after a short discovery, using his job history and hours. The sequence below is the work, not a price list. Do not sell a recurring response promise until someone other than Spencer can absorb it.

Tier	When	What ships	What “good” looks like
Foundation	Months 1–3	Listing audit and one NAP. Google Business Profile category, hours, services, and posts. Website service pages, a working request path, and the cleaning-copy removed. A simple post-job review request. HomeGuide remediation listing corrected or removed.	A managing agent who searches Oasis sees one address, real hours, inspection-only language, and at least a start of fresh Google reviews.
B2B visibility	Months 4–6	Named offer for managing agents and co-op boards. Landing pages for property managers, lead-compliance support, and pre/post-renovation checks. Two or three case studies. A one-page management summary that sits on top of technical reports. Answer blocks written so search and AI tools can quote them.	A buyer can read the offer and request it without a long screening call. Oasis is citeable on the questions managers actually ask.
Stickiness	Months 7–12	Building Record for two or three pilot buildings: documents, open items, complaint intake. Intake form in front of the phone. Draft reports from Spencer’s notes, published to the record only after he signs. Partner pages and a short training for supers and managing agents. Referral tracking that does not depend on HomeAdvisor.	Pilot managers log in. Report turnaround drops. At least one pilot renews because the history is there, not because of a discount.

What stays out of the plan

Adding remediation. It would undo the trust reviews already cite.
A “building health score” or red/green safety badge. That reads as a certification and creates liability.
Promising emergency or after-hours response on the current weekday 9-to-5 schedule.
Appearing to take on a landlord’s Local Law 31 or Local Law 55 legal duties. Oasis supports them with testing and paperwork. One-time XRF work stays separate from annual allergen obligations.

AIG options

What fits Oasis

These map to work AIG already does. They are options, not a bundle Spencer has to buy at once. Foundation comes first because it is visible before any software is built.

Google Business Profile

Correct category, address, hours, and services. Posts after notable jobs. This is the cheapest public win and the profile property managers see first.

Local SEO and listing cleanup

One name, address, and phone everywhere. Remove or correct the remediation listing. Keep Yelp current instead of treating HomeAdvisor as the reputation.

Website fixes

Real service pages for mold, lead, asbestos, odors and VOCs, allergens, and water. A request path that does not loop home. No leftover cleaning copy. Clean URLs.

SEO, AEO, and GEO content

Short, quotable answers for co-op boards, tenant complaints, Local Law 55 support, and post-remediation clearance. Written so Google and AI answers can cite Oasis without calling it a remediator.

B2B offer and sales kit

Offer packaging, property-manager pages, two or three case studies, a management-summary template, and a one-page sheet Spencer can send after a call.

Review and nurture email

A short post-job note asking satisfied clients for a Google or Yelp review, plus a light sequence for managing agents who already send repeat work.

Building Record portal

Per-client login. History, documents, open items, and complaint intake by building. Configured for pilots on a managed platform before any custom build. Access split by client and role.

Intake and AI-assisted drafting

A form before the phone call. A draft report and management summary from Spencer’s notes and lab formats. He edits and signs. Nothing sends itself.

Referral and education assets

Pages and outreach for landlord-tenant attorneys, managing agents, supers, and pre-renovation architects or contractors. A short training deck. LinkedIn posts in Spencer’s voice, not a generic company feed.

Sequence

Suggested next step

Start with a fixed discovery of two to four weeks: job history, two or three managing-agent conversations, and a map of where Spencer’s week actually goes. Use that to price the offer and to decide whether a coordinator is needed before any recurring promise. Foundation work (listings and the website) can run in the same window. Portal pilots wait until two or three buildings are willing to log in.

Still needed from Spencer

Who controls the Google Business Profile, and whether a second profile sits behind the homepage review widget.
Repeat managing agents and roughly how much work each sends.
How the week splits across field time, report writing, phone triage, and travel.
Whether Robert is on staff, and that ACAC credentials are current before we print them.
How reports are produced and sent today, plus two or three anonymized samples.

Sources checked

oasisie.com — service gaps, booking loop, cleaning copy in reviews.
Yelp listing — claimed, 4.7 from 37 reviews, weekday hours.
HomeAdvisor and Angi — older or thinner review sets.
RTK Environmental, LEW Environmental, BEP Environmental — testing-only and Local Law 55 positioning.
HomeGuide — remediation category that conflicts with the brand.