AIG · Lyviss · Workspace

Lyviss.com — Visibility & 12-Month Tiered Plan

A diagnostic of where Live Assist for Microsoft Dynamics 365 (LAD365) stands today across classic search, answer engines, and generative AI — paired with a tiered 12-month execution roadmap and the people-side plan to run it. Four tiers run Plug the leaks → Build the entity → Own the topic → Scale the engine.

Client Lyviss
Product LAD365 (D365 Live Chat)
Horizon 12 Months
Prepared Sept 2026
Reports in workspace 4
Tier 1 · M1–M3
Plug the leaks
Technical + schema + entity fixes
Tier 2 · M4–M6
Build the entity
Content + reviews + off-page
Tier 3 · M7–M9
Own the topic
Topical depth + Co-Sell
Tier 4 · M10–M12
Scale the engine
Paid + PR + conferences

Client-facing reports

Four reports, same card format as the other workspaces. Each one can be forwarded as-is.

Where the numbers came from

Every audit score, target ICP count, and channel benchmark in this workspace is anchored to a primary or industry source. Full citations live in each report's Sources section.

Live site audit
lyviss.com · AIG crawl & Lighthouse · Sept 2026
Schema / GEO guidance
Google · Search Central · Schema.org 2026
Microsoft AppSource
Microsoft Partner Network · Co-Sell Ready · 2026
D365 mid-market sizing
Microsoft Dynamics 365 · US Customer Service Enterprise market report 2026
G2 / Capterra / TrustRadius
G2.com · Capterra · TrustRadius 2026
Schema diffs (D365 chat)
Schema.org 2026 · SoftwareApplication, FAQPage, Person, Offer, HowTo, VideoObject, LocalBusiness
Lighthouse + CWV
PageSpeed Insights · Web Vitals · 2026
Multi-region schema
Schema.org · Organization.address · LocalBusiness · 2026